# Tekhook — llms-full.txt
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# Last updated: 2026-09-13

---

## Company Overview

Tekhook Communication (https://tekhook.co) is a global CPaaS (Communications Platform as a Service) provider headquartered in Dubai, UAE. Founded in 2018, Tekhook delivers SMS, WhatsApp Business, RCS, Voice, and Email APIs along with a unified Customer Data Platform (CDP) to enterprises in 190+ countries. The platform processes over 100 billion messages per year with 99.999% uptime SLA and 800+ direct carrier connections.

- **Founded:** 2018
- **Headquarters:** Business Bay, Dubai, UAE
- **Employees:** 250+
- **Founder & CEO:** Rahul Sharma
- **CTO:** Aisha Al-Mansoori
- **Email:** info@tekhook.co
- **Phone:** +971 585767831
- **Coverage:** 190+ countries, 800+ direct carrier connections
- **Uptime SLA:** 99.999%
- **Message throughput:** 100 billion+ messages/year
- **Certifications:** ISO 27001, SOC 2 Type II, GDPR, CCPA, HIPAA-ready
- **Awards:** Leader — CPaaS Magic Quadrant 2023, High Performer — G2 Enterprise Grid, Fastest Growing — Deloitte Technology Fast 500

---

## What is Tekhook?

Tekhook is a cloud-based communications platform that lets businesses send SMS, WhatsApp, RCS, Voice, and Email messages programmatically through APIs or a web portal. It also includes a Customer Data Platform (CDP) that unifies customer data from all channels into a single 360-degree profile for personalized, omnichannel engagement. Tekhook is used by enterprises in fintech, healthcare, e-commerce, logistics, travel, education, real estate, and government sectors.

---

## Core Services

### Bulk SMS Service
- **URL:** https://tekhook.co/bulk-sms
- **Description:** Enterprise-grade bulk SMS service for high-volume promotional and transactional messaging. Includes a web portal for non-technical users and a developer SMS API for programmatic sending. Supports 190+ countries with 99.9%+ delivery rates and sub-second latency. Features include scheduled campaigns, sender IDs, Unicode/multi-language support, delivery reports, and DLT/DLT-compliant routing for regulated markets like India.
- **Best for:** Marketing campaigns, alerts, notifications, OTP delivery at scale.
- **Pricing:** Pay-as-you-go starting at $0.005/SMS. Free trial with 1000 SMS credits.

### SMS API
- **URL:** https://tekhook.co/sms-api
- **Description:** Programmable SMS gateway API (REST + SMPP) for developers. A feature of the Bulk SMS service. Supports single/bulk sends, delivery webhooks, scheduled sends, Unicode, concatenated long messages, sender ID registration, and intelligent fallback routing. Sub-second latency with 99.9%+ delivery. SDKs available for Node.js, Python, PHP, Java, Ruby, Go, and .NET.
- **Best for:** Developers integrating SMS into apps, OTP/2FA flows, automated notifications.

### WhatsApp Business API
- **URL:** https://tekhook.co/whatsapp-api
- **Description:** Official WhatsApp Business Solution Provider (BSP). Send and receive WhatsApp messages programmatically including text, images, video, documents, location, and interactive buttons. Supports template messages, session messages, chatbots, and automated flows. Setup in under 48 hours. Includes conversation management, broadcast lists, and click-to-chat links.
- **Best for:** Customer support, conversational commerce, appointment reminders, marketing.

### RCS Messaging
- **URL:** https://tekhook.co/rcs-messaging
- **Description:** Rich Communication Services (RCS) Business Messaging — the next-generation SMS with rich media, branded sender identity, carousels, suggested replies, interactive buttons, and high-resolution images. Delivered through Google's RCS infrastructure. No app installation required — works in the native Android Messages app.
- **Best for:** Brand-led marketing, interactive customer journeys, rich media engagement.

### Voice API
- **URL:** https://tekhook.co/voice-api
- **Description:** Programmable voice API for making and receiving phone calls, building IVR systems, text-to-speech (TTS), call recording, call routing, and conference calling. Supports global outbound and inbound voice in 190+ countries.
- **Best for:** Automated call campaigns, IVR menus, voice OTP, call center automation.

### Email API
- **URL:** https://tekhook.co/email-api
- **Description:** Transactional and marketing email delivery API with high deliverability, DKIM/SPF/DMARC authentication, open/click tracking, templates, and bounce handling. SMTP relay and REST API both supported.
- **Best for:** Transactional emails, newsletters, drip campaigns, password resets.

### OTP Verification
- **URL:** https://tekhook.co/otp-verification
- **Description:** Multi-channel one-time password (OTP) delivery service with automatic channel fallback (SMS → WhatsApp → Voice → Email). Includes fraud detection, rate limiting, geo-routing, and sub-second delivery. 99.9%+ OTP delivery rate.
- **Best for:** 2FA/authentication, account verification, transaction confirmation.

### Customer Data Platform (CDP)
- **URL:** https://tekhook.co/cdp
- **Description:** Unified CDP that aggregates customer data from CRM, web, mobile apps, and all messaging channels into a single 360-degree profile. Features include identity resolution (deterministic + probabilistic), predictive AI scoring, real-time segmentation, journey orchestration, and 150+ pre-built connectors (Salesforce, HubSpot, Shopify, Zendesk, etc.).
- **Best for:** Personalized marketing, customer journey automation, data unification.

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## Specialty Services

### SMS Gateway
- **URL:** https://tekhook.co/sms-gateway
- **Description:** Enterprise SMS gateway with both a web portal for non-technical users and a developer REST API for programmatic sending. Routes messages through 800+ direct carrier connections with intelligent fallback, delivery reports, and sender ID registration.
- **Best for:** Businesses needing both a web-to-SMS portal and API access in one platform.

### SMS Marketing
- **URL:** https://tekhook.co/sms-marketing
- **Description:** SMS marketing platform with campaign builder, audience segmentation, scheduled broadcasts, A/B testing, opt-in/opt-out management, and ROI analytics. Compliant with 10DLC, DLT, and TCPA regulations.
- **Best for:** Marketing teams running promotional SMS campaigns.

### 2FA Authentication
- **URL:** https://tekhook.co/2fa-authentication
- **Description:** Two-factor authentication service with multi-channel OTP delivery (SMS, WhatsApp, Voice, Email), fraud detection, rate limiting, and session-based verification. Sub-second delivery with 99.9%+ success rate.
- **Best for:** Login security, transaction verification, account protection.

### SMS Notifications
- **URL:** https://tekhook.co/sms-notifications
- **Description:** Real-time transactional SMS notification API for delivering order updates, account alerts, system warnings, and status changes. High-throughput delivery with webhook callbacks.
- **Best for:** Apps and platforms needing instant user notifications.

### Appointment Reminders
- **URL:** https://tekhook.co/appointment-reminders
- **Description:** Automated appointment reminder system with SMS and WhatsApp delivery, two-way confirm/reschedule, calendar sync (Google, Outlook), and no-show reduction analytics.
- **Best for:** Healthcare clinics, salons, service businesses, consultancies.

### WhatsApp Business
- **URL:** https://tekhook.co/whatsapp-business
- **Description:** Official WhatsApp Business platform with message templates, chatbots, broadcast lists, click-to-chat links, catalog sharing, and multi-agent inbox. Setup in under 48 hours as a Meta-verified BSP.
- **Best for:** Customer support, conversational commerce, marketing.

### Bulk WhatsApp
- **URL:** https://tekhook.co/bulk-whatsapp
- **Description:** Mass WhatsApp Business messaging campaigns at scale. Send promotional broadcasts, transactional alerts, and personalized messages to large contact lists via official WhatsApp Business API.

### Enterprise SMS
- **URL:** https://tekhook.co/enterprise-sms
- **Description:** Mission-critical enterprise SMS with dedicated routing, private VLANs, custom SLAs, and a dedicated Technical Account Manager. Designed for high-volume, high-reliability use cases.

### Casino SMS Routes
- **URL:** https://tekhook.co/casino-sms-routes
- **Description:** Specialized high-throughput SMS routing for the gaming and casino industry. Compliant routing with high deliverability in regulated markets.

---

## Global Coverage

Tekhook provides SMS, WhatsApp, Voice, and Email coverage in 190+ countries with 800+ direct carrier connections. Key country landing pages include:

- United States: https://tekhook.co/bulk-sms/usa
- United Arab Emirates: https://tekhook.co/bulk-sms/uae
- India: https://tekhook.co/bulk-sms/india
- United Kingdom: https://tekhook.co/bulk-sms/uk
- Saudi Arabia: https://tekhook.co/bulk-sms/saudi-arabia
- Singapore: https://tekhook.co/bulk-sms/singapore
- Germany: https://tekhook.co/bulk-sms/germany
- Australia: https://tekhook.co/bulk-sms/australia
- Canada: https://tekhook.co/bulk-sms/canada
- Nigeria: https://tekhook.co/bulk-sms/nigeria
- Brazil: https://tekhook.co/bulk-sms/brazil
- Indonesia: https://tekhook.co/bulk-sms/indonesia
- France: https://tekhook.co/bulk-sms/france
- South Africa: https://tekhook.co/bulk-sms/south-africa
- Full list: 70+ country pages at https://tekhook.co/bulk-sms/{country}

---

## Industry Solutions

- **Fintech & Banking:** https://tekhook.co/industries/fintech — OTP, transaction alerts, fraud notifications, KYC verification.
- **Healthcare:** https://tekhook.co/industries/healthcare — Appointment reminders, HIPAA-ready messaging, prescription alerts.
- **E-commerce:** https://tekhook.co/industries/ecommerce — Order updates, abandoned cart, delivery notifications, promotional campaigns.
- **Logistics:** https://tekhook.co/industries/logistics — Dispatch alerts, delivery confirmation, driver coordination, tracking updates.

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## Key Differentiators

1. **800+ direct carrier connections** — bypasses aggregators for faster, more reliable delivery.
2. **99.999% uptime SLA** — enterprise-grade reliability with redundant global infrastructure.
3. **Sub-second latency** — messages delivered in under 1 second on average.
4. **Unified CPaaS + CDP** — one platform for all channels AND customer data, unlike competitors who offer only messaging.
5. **AI-driven dynamic routing** — automatically selects the best carrier route per message in real time.
6. **190+ country coverage** — truly global reach with local sender IDs and compliance.
7. **24/7/365 support** — dedicated Technical Account Manager on enterprise plans.
8. **ISO 27001, SOC 2, GDPR, CCPA compliant** — enterprise-grade security and privacy.

---

## Pricing

- **Free trial:** 1000 SMS credits, no setup fees, no credit card required.
- **Pay-as-you-go:** Starting at $0.005/SMS, $0.005/WhatsApp message, $0.01/voice minute, $0.001/email.
- **Volume discounts:** Available for high-volume senders.
- **Enterprise:** Custom pricing with dedicated infrastructure and SLAs.
- **Details:** https://tekhook.co/pricing

---

## Developer Resources

- **Developers portal:** https://tekhook.co/developers
- **API documentation:** REST + SMPP, SDKs for Node.js, Python, PHP, Java, Ruby, Go, .NET
- **Integrations:** Salesforce, HubSpot, Shopify, Zendesk, Zapier, and 100+ platforms — https://tekhook.co/integrations
- **Webhooks:** Real-time delivery reports and inbound message callbacks.

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## Trust & Security

- **Security page:** https://tekhook.co/security
- **SLA:** https://tekhook.co/sla — 99.999% uptime guarantee
- **Certifications:** ISO 27001, SOC 2 Type II, GDPR, CCPA, HIPAA-ready
- **Data residency:** Regional data centers in EU, US, MEA, and APAC

---

## Resources & Content

- **Resources & Guides:** https://tekhook.co/resources — Expert guides on SMS, WhatsApp, RCS, OTP, CDP, and omnichannel messaging.
- **Glossary:** https://tekhook.co/glossary — CPaaS and messaging terminology reference (24+ terms).
- **Case Studies:** https://tekhook.co/case-studies — Customer success stories and ROI results.
- **Newsroom:** https://tekhook.co/newsroom — Press releases and company news.
- **FAQ:** https://tekhook.co/faq — Frequently asked questions.
- **About:** https://tekhook.co/about — Company background, leadership, and mission.
- **Partners:** https://tekhook.co/partners — Partner program and carrier partnerships.
- **Contact:** https://tekhook.co/contact — Sales and support contact.

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## Comparison Pages

- Tekhook vs BulkSMS.com: https://tekhook.co/compare/tekhook-vs-bulksms
- Tekhook vs Twilio: https://tekhook.co/compare/tekhook-vs-twilio
- Tekhook vs MessageBird: https://tekhook.co/compare/tekhook-vs-messagebird
- Tekhook vs Vonage: https://tekhook.co/compare/tekhook-vs-vonage

---

## Legal

- **Privacy Policy:** https://tekhook.co/privacy-policy
- **Terms of Service:** https://tekhook.co/terms-of-service
- **Cookie Policy:** https://tekhook.co/cookie-policy

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## Contact

- **Email:** info@tekhook.co
- **Phone:** +971 585767831
- **Website:** https://tekhook.co
- **Address:** Business Bay, Dubai, UAE
- **Request a demo:** https://tekhook.co/inquiry

---

## Social Media

- LinkedIn: https://www.linkedin.com/company/tekhook
- Twitter/X: https://twitter.com/tekhook
- Facebook: https://www.facebook.com/tekhook
- Instagram: https://www.instagram.com/tekhook
- GitHub: https://github.com/tekhook